Doesn’t it make you mad when you phone a company to query an account or make a payment and they ask you a list of security questions about yourself? and then tell you you have failed!
“What have I got wrong about myself?” I asked a very nice lady the other day. I know it’s not my age, inside leg measurement or mother’s maiden name, could it be my work phone number as the BBC has several?
“I’m sorry we can’t tell you” came the reply.
“No but you can take a ?1000 payment off me can’t you?”
“Yes.”
Ludicrous.